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ABOUT Berry Thames Ditton

You can get in touch with us at Berry Thames Ditton by giving us a call.

Meet the team

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Peter Johnson

Group Franchise Director

Jason Wright

New Car Sales Manager

Stephen McCann

Used Car Sales Manager

Leon Franklin

Group Sales Project Manager

Darryl Mitchell

Group Marketing Manager

India McGuire

Customer Support Manager

Martin Philps

Business Manager

Adam Hayat

Business Manager

Glen Slaughter

Sales Executive

Lonny Cheng

Sales Executive

Olivier Szkunik

Sales Executive

Chris McGinley

Sales Executive

Sam Moth

Sales Executive

Sophie Mendus

Sales Executive

Dave Shivshanker

Sales Executive

Thomas Wellden

Product Genius

Emma Fasulo

Retention Manager

Danielle Davis

Group Senior Corporate Account Manager

Geraldine Kanat

Group Corporate Sales Administrator

Charlotte Ashcroft

Group Corporate Account Manager

Mercedes Preston-Smith

Group Corporate Account Manager

Sandra Rhys-Hall

Assistant Service Manager

Billie-Jo Ohalloran

Customer Support Executive

Jessica Joseph

Customer Support Executive

Vicky Schoon

Service Advisor

Alfie Chrisholm

Service Executive

Samuel Prentis

Service Executive

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It was a product recall and was done very quickly. In addition and at no charge my car received the best clean, inside and out, that it's ever had; I didn't expect this.

Service

Toatl satisfaction

Service

It was a recall service and just needed the cable to be changed over so no special work required. The staff were friendly and welcoming.

Service

Completed in good time with good communication.

Service

Very happy with the car we have bought. Runs well and good value for money.

Service

Excellent service

Service

Chris and Carl were very helpful

Service

Sam was very attentive and kept me up to date

Service

Excellent service at Berry Thames Ditton from the people at reception and from Sam in the service department. I particularly appreciate the text message in late morning to let me know how the timings were going for completion of the work.

Service

dealt with in an efficient and courteous manner

Service

Staff were really helpful and very polite

Service

Good communication over what was going on behinds the scenes to resolve the issues. Representing the problem to BMW UK in a customer friendly balanced way & as stated above, going above & beyond to resolve it in a timely manner & return the car ASAP

Service

Additional work was required, and I appreciated the loan car while waiting for new part to arrive. I was given advance notice of new requirement and pricing.

Service

Fantastic service nothing was too much

Service

Front desk and the technicians working on the car were great

Service

Efficient check in , good reporting and overall service

Service

Replacement car key delivered within 48 hours of ordering.

Service

Friendly and professional service.

Service

Carl & Chuch went out of their way to accommodate my needs.

Service

Prompt service. Car ready in few hours as was advised.

Service

Good service, especially from Chris

Service

Friendly and efficient service from all staff

Service

Vrey friendly service adviser

Service

Chris ensured all the issues i had discussed with him were addressed including replacing my car mats and how the screen in the boot was detached????. He also sent me BMW gifts which I really appreciated, his service was excellent.

Service

Efficient and friendly

Service

Very efficient staff when checking in and out

Service

Quick efficient and informative

Service

Ben in the workshop and Sam on reception we're particularly helpful and friendly

Service

Easy to book service and done quickly and efficiently

Service

All done in one day

Service

Nothing to complain about . As stated previously , very professional and pleasant staff who listen and pay attention to detail. I got my car back at exactly the time they estimated , which was perfect. No time wasted waiting around .

Service

My car was in for MOT. It was hassle free, from booking, dropping off, MOT done and completed on time - all efficient as expected

Service

Berry Thames Ditton is friendly and efficient.

Service

Treated well by staff

Service

Communication Thorough service Explanation

Service

The guy i dealt with was Jon, he was friendly, helpful. Well done to him.

Service

No issues with any part of the process.

Service

Amazing service from start to finish

Service

Staff approach very helpful.

Service

Always do a great job

Service

I've been long-standing BMW customer for over 20 years at a northwest based dealership. The level of service I experienced at Ocean was excellent.

Service

Kept me informed

Service

Always do a great job

Service

Ready on time and no issues

Service

Great service

Service

Very helpful. Also a good repair!

Service

Sue the receptionist is excellent as was Vicky our service consultant

Service

They were very professional and had time to explain any small details without feeling pressured.

Sales

Couldn't have asked for a better experience

Sales

Easy to get a test drive and friendly staff.

Sales

Excellent environment

Sales

Couldn't fault the dealership!

Sales

Managed to import my car and no problems very quick delivery very pleased.

Sales

Tony Lewis went above and beyond from the initial enquiry to the handover!

Sales

Oliver SzKutnik was my the sales man who I dealt with. He is a credit to your company and nothing was too much trouble from the first time that we met. He was knowledgeable and very informative and ensured that all of my questions were answered.

Sales

All done online but the experience was excellent.

Sales

Very easy, friendly and provided all of the information.

Sales

Excellent customer service. Sense of fun. attention to detail.

Sales

Sophie guided me through step by step and was in contact through from order to delivery.

Sales

Excellent service from start to finish. Nice long test drive and I was kept fully informed of the progress of my car from the initial order to build and delivery

Sales

Very satisfied despite the first car I'd chosen not being available. Ollie worked behind the scenes to find me another car and I had a courtesy car in the period whilst waiting for my new car. Overall I felt looked after.

Sales

Handled very well

Sales

From the point of first contact over the phone Warren Cathcart always returned my calls and e-mails promptly. Warren took the time to search for a vehicle that had all the specification I required. I felt like a valued customer.

Sales

Great service, good advice a pleasure to deal with