Reception as always very helpful and welcoming, similarly the service team.

Work was carried out quickly & efficiently. I had a loose connection with the left indicator on my M2 Competition and not only was the unit replaced under warranty but they also replaced the right unit aswell .

Great showroom and service. Helpful staff. My car was done by afternoon, updates via phone and emails received throughout the service. No delay. Amazing! Thank you for your hard work!

From the Emergency Booking to the speed in which the BMW was repaired, i cannot fault them at all. Very Polite an Courteous People

Efficient, simple process & Covid 'safe'

Staff were very helpful

Brilliant adaptation to Covid 19, great service, great response, polite and friendly staff.

I received very good service

It's take me four days to book appointment and is not a first time. I call the receptionist and they are always friendly, but once they transfer my call to service department no one take the call and they never call you back

efficient and courteous

First visit since a change of dealership ownership (or was it a branding change ?). I decided to use a local garage closer to home in lockdown period as the same quote as Barons where I bought the car and serviced previously.

Great customer service, nice people to do business with.

Booking in arrangements and key handover were clearly sorted out. It was not clear whether it was OK to enter when picking up. I and others were unsure what to do. Just needs a notice put up.

Excellent covid secure fast servicing whilst I waited.

Job well done - thankyou!

Despite the coronavirus restrictions I was dealt with politely, helpfully and efficiently.

Job done efficiently, good communication and nice friendly service

No issues .. the agent was very helpful & informative.

All work due carried out satisfactorily

Jason took time to walk through the features and explain things.

Excellent service from all of the staff incame into contact with during the purchase experience

In view of the COVID restrictions the BMW dealership were very good and well organised despite having just taken over the dealership.

The service I received from Berry, Thames Ditton was excellent. Glen, the salesman, was very friendly and patient. He answered all my questions quickly and nothing seemed to be too much trouble.

Everyone was helpful, and delivered the premium service consistently associated with BMW

Once again all down to Chris McGingley and his experience with existing customers all be it every 2 years ...in my case

excellent experience and always dealt with the same sales contact ( Dave Shivshankar) who looked after me very well from beginning to now.

Well looked after throughout and after purchasing.

Glen was brilliant and answered all questions and kept me up to date at every stage.

Sam Moth gave us excellent service and is very knowledgeable - thank you Sam!

Again the support offered is why the very satisfactory result

My experience was totally satisfactory. I would wish to personally commend Dave Shivahankar and Adam Hyat at Berry BMW Thames Ditton for the care, attention and informed advice they gave me concerning the purchase of my new BMW.