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ABOUT Berry Thames Ditton

You can get in touch with us at Berry Thames Ditton by giving us a call.

Meet the team

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Peter Johnson

Group Franchise Director

Jason Wright

New Car Sales Manager

Stephen McCann

Used Car Sales Manager

simon Westby

Service Manager

Darryl Mitchell

Group Marketing Manager

Martin Philps

Business Manager

Adam Hayat

Business Manager

Glen Slaughter

Sales Executive

Lonny Cheng

Sales Executive

Olivier Szkunik

Sales Executive

Chris McGinley

Sales Executive

Sam Moth

Sales Executive

Sophie Mendus

Sales Executive

Dave Shivshanker

Sales Executive

Thomas Wellden

Product Genius

Emma Fasulo

Retention Manager

Danielle Davis

Group Senior Corporate Account Manager

Geraldine Kanat

Group Corporate Sales Administrator

Charlotte Ashcroft

Group Corporate Account Manager

Mercedes Preston-Smith

Group Corporate Account Manager

Sandra Rhys-Hall

Assistant Service Manager

Billie-Jo Ohalloran

Customer Support Executive

Jessica Joseph

Customer Support Executive

Vicky Schoon

Service Advisor

Alfie Chrisholm

Service Executive

Samuel Prentis

Service Executive

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Reception as always very helpful and welcoming, similarly the service team.

Service

Work was carried out quickly & efficiently. I had a loose connection with the left indicator on my M2 Competition and not only was the unit replaced under warranty but they also replaced the right unit aswell .

Service

Great showroom and service. Helpful staff. My car was done by afternoon, updates via phone and emails received throughout the service. No delay. Amazing! Thank you for your hard work!

Service

From the Emergency Booking to the speed in which the BMW was repaired, i cannot fault them at all. Very Polite an Courteous People

Service

Efficient, simple process & Covid 'safe'

Service

Staff were very helpful

Service

Brilliant adaptation to Covid 19, great service, great response, polite and friendly staff.

Service

I received very good service

Service

It's take me four days to book appointment and is not a first time. I call the receptionist and they are always friendly, but once they transfer my call to service department no one take the call and they never call you back

Service

efficient and courteous

Service

First visit since a change of dealership ownership (or was it a branding change ?). I decided to use a local garage closer to home in lockdown period as the same quote as Barons where I bought the car and serviced previously.

Service

Great customer service, nice people to do business with.

Service

Booking in arrangements and key handover were clearly sorted out. It was not clear whether it was OK to enter when picking up. I and others were unsure what to do. Just needs a notice put up.

Service

Excellent covid secure fast servicing whilst I waited.

Service

Job well done - thankyou!

Service

Despite the coronavirus restrictions I was dealt with politely, helpfully and efficiently.

Service

Job done efficiently, good communication and nice friendly service

Service

No issues .. the agent was very helpful & informative.

Service

All work due carried out satisfactorily

Service

Jason took time to walk through the features and explain things.

Sales

Excellent service from all of the staff incame into contact with during the purchase experience

Sales

In view of the COVID restrictions the BMW dealership were very good and well organised despite having just taken over the dealership.

Sales

The service I received from Berry, Thames Ditton was excellent. Glen, the salesman, was very friendly and patient. He answered all my questions quickly and nothing seemed to be too much trouble.

Sales

Everyone was helpful, and delivered the premium service consistently associated with BMW

Sales

Once again all down to Chris McGingley and his experience with existing customers all be it every 2 years ...in my case

Sales

excellent experience and always dealt with the same sales contact ( Dave Shivshankar) who looked after me very well from beginning to now.

Sales

Well looked after throughout and after purchasing.

Sales

Glen was brilliant and answered all questions and kept me up to date at every stage.

Sales

Sam Moth gave us excellent service and is very knowledgeable - thank you Sam!

Sales

Again the support offered is why the very satisfactory result

Sales

My experience was totally satisfactory. I would wish to personally commend Dave Shivahankar and Adam Hyat at Berry BMW Thames Ditton for the care, attention and informed advice they gave me concerning the purchase of my new BMW.