quality & reliable.

The service was brilliant , the Covid issue of handing the keys was different but totally understand the protocol and why it is in place.

Brake disc replacement. Not a complex job and was done on the day.

The service and repair were carried out quickly and efficiently, the only issue being caused covid-19 related restrictions

Booking the service online was quick and easy; Checking in when I brought the car was efficient and appreciated the care and attention given to current social distancing precautions employed. Good communication from Service staff.

Did what you promised to do in the time promised

The video showing the areas of the car that were looked at as part of the service was really good and if work needed doing then a really good way to show customers.

Very friendly members of staff here

Could not fault

Very happy with the service and communication during the day

Very good service and friendly

all done, as they said it would be

I am not sure what else they could have done to improve on the communication & servicing

They were very professional.

Sam was very well organised, friendly and kept me up to date with the progress of my car.

I was kept up to date and made aware when the car was available early enough so I was able to collect the vehicle.

It was only a MOT test but the whole process went smoothly with good communication from Alfie.

Great service and team over at Berry. Good comms and a really good price. A was also offered a loan car due to over night work required on the car.

It was all done on 100%.

Very efficient service under Covid conditions

all was as to be expected from BMW

Service and MOT done. What more can I add. Personable and professional staff.

Excellent service

Very good experience

I went in for an MOT and feel happy that a good job was done.

requested service and MOT were turned-around as expected with good communication on cost from service representative

Well organised under the circumstances and friendly staff

all the problems fixed despite the difficulties of covid-19

there were no problems. Car arrived earlier than first suggested.

Sales rep very good

The car was ready to go, I didn't have to wait and all the paperwork was easy. It was quick and simple to add the additional after care elements I wanted. Glen Slaughter gave us a quick tutorial of the car which helped get us on out way