491 ratings and 252 comments received in the last 90 days.

29 November 2023

All went super smooth cannot ask for more. I've had dealings with BMW before and I was sceptical about buying another vehicle, but you sales engineer was incredibly helpful and this completely changed my attitude.

27 November 2023

Lonny dealt with my initial enquiry effectively and answered all the questions I had which resulted in me buying a new 1 Series. The handover was informative and efficient - it was a great experience.

23 November 2023

Dealership is fine - the issue is with the product

19 November 2023

It would have been 5 stars but for the fact there was visible damage to the vehicle on collection that should have been dealt with before collection

17 November 2023

Woman who dealt with me was excellent

16 November 2023

The In person experience was really good in the show room. Only issue was the way payments are made, see more below

16 November 2023

As above

04 November 2023

Every single time throughout the process there was always an issue and nothing was simple with one inconvenience after another. There was never any responsibility or ownership taken and I was made to feel that it was my fault and my problem

03 November 2023

Communication / replies to enquiries was prompt and thorough. I was updated at each stage from ordering to delivery and any requests I made were accommodated without fuss. A great, straightforward purchase experience.

21 October 2023

Very satisfied and I feel I can go back to them at any time with any questions or concerns in the future.

01 December 2023

Vicki Schoon provided excellent customer support and managed to obtain a loan car when the job turned out to be longer. What came across strongly was that she cared.

01 December 2023

Everything went to schedule. nice staff.

01 December 2023

Welcoming upon arrival by name. A family feeling . Being able to speak to the tech working on your car

30 November 2023

They diagnosed the cause ofwingmirrors not operating properly and assured me they had drained remaining water out of drainage holes so problem will not reoccur and highlighted a potential new problem area .

29 November 2023

Again - Shirin Shah and Dave Kendall at Berry Thames Ditton BMW have been superb. The car I bought there has had a few issues but Shirin and Dave have been superb in their efficiency, knowledge, professionalism and customer service.

29 November 2023

Friendly staff, kept me informed with progress and car immaculately marks

29 November 2023

I was contacted earlier than expected,that was great as i was the last customer to bring my car in What surprised me was that the price i paid was cheaper than the invoice quoted,the reason was because my BMW is older and I am still a reguar customer

28 November 2023

Great service car was returned clean and everything done I asked for. Ashley was very professional and kept me informed at all times.

27 November 2023

As above service was very good

27 November 2023

Please also see above. Professional, helpful and courteous at all times. I enjoy dealing with Berry Thames Ditton.

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