OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
287 ratings and 68 comments received in the last 90 days.
23 August 2021
Couldn't have asked for a better experience
19 August 2021
Easy to get a test drive and friendly staff.
11 August 2021
Excellent environment
09 August 2021
Couldn't fault the dealership!
07 August 2021
Managed to import my car and no problems very quick delivery very pleased.
06 August 2021
Tony Lewis went above and beyond from the initial enquiry to the handover!
30 July 2021
All done online but the experience was excellent.
30 July 2021
Oliver SzKutnik was my the sales man who I dealt with. He is a credit to your company and nothing was too much trouble from the first time that we met. He was knowledgeable and very informative and ensured that all of my questions were answered.
27 July 2021
Very easy, friendly and provided all of the information.
16 September 2021
It was a product recall and was done very quickly. In addition and at no charge my car received the best clean, inside and out, that it's ever had; I didn't expect this.
16 September 2021
Toatl satisfaction
14 September 2021
It was a recall service and just needed the cable to be changed over so no special work required. The staff were friendly and welcoming.
10 September 2021
Completed in good time with good communication.
08 September 2021
Very happy with the car we have bought. Runs well and good value for money.
06 September 2021
Excellent service
06 September 2021
Chris and Carl were very helpful
06 September 2021
Sam was very attentive and kept me up to date
05 September 2021
Excellent service at Berry Thames Ditton from the people at reception and from Sam in the service department. I particularly appreciate the text message in late morning to let me know how the timings were going for completion of the work.
02 September 2021
Staff were really helpful and very polite
24 August 2021
They were very professional and had time to explain any small details without feeling pressured.