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ABOUT Berry Thames Ditton

You can get in touch with us at Berry Thames Ditton by giving us a call.

Meet the team

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Jon Taylor

General Manager

Jason Wright

New Car Sales Manager

Ben Warsop

Used Car Sales Manager

simon Westby

Service Manager

Darryl Mitchell

Group Marketing Manager

Martin Philps

Business Manager

Adam Hayat

Business Manager

Glen Slaughter

Sales Executive

Lonny Cheng

Sales Executive

Olivier Szkunik

Sales Executive

Chris McGinley

Sales Executive

Sam Moth

Sales Executive

Sophie Mendus

Sales Executive

Dave Shivshanker

Sales Executive

Thomas Wellden

Product Genius

Emma Fasulo

Retention Manager

Danielle Davis

Group Senior Corporate Account Manager

Geraldine Kanat

Group Corporate Sales Administrator

Charlotte Ashcroft

Group Corporate Account Manager

Mercedes Preston-Smith

Group Corporate Account Manager

Sandra Rhys-Hall

Assistant Service Manager

Billie-Jo Ohalloran

Customer Support Executive

Jessica Joseph

Customer Support Executive

Vicky Schoon

Service Advisor

Alfie Chrisholm

Service Executive

Samuel Prentis

Service Executive

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

First visit since a change of dealership ownership (or was it a branding change ?). I decided to use a local garage closer to home in lockdown period as the same quote as Barons where I bought the car and serviced previously.

Service

Great customer service, nice people to do business with.

Service

Booking in arrangements and key handover were clearly sorted out. It was not clear whether it was OK to enter when picking up. I and others were unsure what to do. Just needs a notice put up.

Service

Excellent covid secure fast servicing whilst I waited.

Service

Job well done - thankyou!

Service

Despite the coronavirus restrictions I was dealt with politely, helpfully and efficiently.

Service

Job done efficiently, good communication and nice friendly service

Service

No issues .. the agent was very helpful & informative.

Service

All work due carried out satisfactorily

Service

conducted MOT and fixed small problem free of charge

Service

Pleased with my service experience

Service

Because the problem was resolved to my complete satisfaction.

Service

Service completed and I was kept up to date with progress

Service

quality & reliable.

Service

The service was brilliant , the Covid issue of handing the keys was different but totally understand the protocol and why it is in place.

Service

Brake disc replacement. Not a complex job and was done on the day.

Service

The service and repair were carried out quickly and efficiently, the only issue being caused covid-19 related restrictions

Service

Booking the service online was quick and easy; Checking in when I brought the car was efficient and appreciated the care and attention given to current social distancing precautions employed. Good communication from Service staff.

Service

Did what you promised to do in the time promised

Service

The video showing the areas of the car that were looked at as part of the service was really good and if work needed doing then a really good way to show customers.

Service

Very friendly members of staff here

Service

Could not fault

Service

Very happy with the service and communication during the day

Service

Sam was very well organised, friendly and kept me up to date with the progress of my car.

Service

They were very professional.

Service

I am not sure what else they could have done to improve on the communication & servicing

Service

Very good service and friendly

Service

all done, as they said it would be

Service

I was kept up to date and made aware when the car was available early enough so I was able to collect the vehicle.

Service

It was only a MOT test but the whole process went smoothly with good communication from Alfie.

Service

Sam Moth gave us excellent service and is very knowledgeable - thank you Sam!

Sales

Again the support offered is why the very satisfactory result

Sales

My experience was totally satisfactory. I would wish to personally commend Dave Shivahankar and Adam Hyat at Berry BMW Thames Ditton for the care, attention and informed advice they gave me concerning the purchase of my new BMW.

Sales

there were no problems. Car arrived earlier than first suggested.

Sales

Sales rep very good