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ABOUT Berry Thames Ditton

You can get in touch with us at Berry Thames Ditton by giving us a call.

Meet the team

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Peter Johnson

Group Franchise Director

Jason Wright

New Car Sales Manager

Stephen McCann

Used Car Sales Manager

simon Westby

Service Manager

Darryl Mitchell

Group Marketing Manager

Martin Philps

Business Manager

Adam Hayat

Business Manager

Glen Slaughter

Sales Executive

Lonny Cheng

Sales Executive

Olivier Szkunik

Sales Executive

Chris McGinley

Sales Executive

Sam Moth

Sales Executive

Sophie Mendus

Sales Executive

Dave Shivshanker

Sales Executive

Thomas Wellden

Product Genius

Emma Fasulo

Retention Manager

Danielle Davis

Group Senior Corporate Account Manager

Geraldine Kanat

Group Corporate Sales Administrator

Charlotte Ashcroft

Group Corporate Account Manager

Mercedes Preston-Smith

Group Corporate Account Manager

Sandra Rhys-Hall

Assistant Service Manager

Billie-Jo Ohalloran

Customer Support Executive

Jessica Joseph

Customer Support Executive

Vicky Schoon

Service Advisor

Alfie Chrisholm

Service Executive

Samuel Prentis

Service Executive

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Job done. Car on premises for a long time for straightforward service. Had to pay premium even though on EMAC contract.

Service

Excellent customer service especially from the gentleman who handed back my keys and dealt with a couple of queries I had

Service

Helpful staff

Service

As above

Service

Efficient service

Service

I was kept very well informed, it was slick and easy. I loved the video to update.

Service

Sandra and the team were fantastic and got me back on the road quickly and efficiently- great service

Service

Dealt with my issues

Service

Contacted shortly after key drop off to confirm exact expectations and items to be addressed. Video received to provide overview of inspection, follow up call to confirm if additional work should be accommodated

Service

Excellent service

Service

Once the car was there, the service advisor was great. Problems fixed and any other issues I was informed of quickly.

Service

Because I was very satisfied with Chuch Panu and his team

Service

As above but i have to say that all the staff were very helpful bearing in mind these difficult times.

Service

Experience was good and good service

Service

Excellent.

Service

Again, friendly and quick work done on my 320i

Service

Mot booking, all delivered on time.

Service

Very helpfuf

Service

Customer service was excellent. Always kept up-to-date on progress and estimated completion time.

Service

Great service but expensive replacement parts whilst warranty not honoured due to age of car which seems unfair. Dealership staff were great

Service

Everything was carried out perfectly and the car was cleaned.

Service

Very efficient booking in and when I came to collect.

Service

The staff were friendly and helpful and the work was completed without fuss. I particularly liked the short video, which I shared with my three-year-old grandson, much to his delight.

Service

I was happy with my service contact Alfie.

Service

As above, save as to cost you carry out a perfect service

Service

They done everything they said they would

Service

A good overall service and under difficult circumstances with Covid

Service

The new owners of Berry Thames Ditton are a huge improvement over Cooper! So glad to not have to use Cooper anymore. Fast to book an appointment, they had a slot available in a reasonable amount of time and drop off and pick up was quick and easy.

Service

Reception as always very helpful and welcoming, similarly the service team.

Service

Work was carried out quickly & efficiently. I had a loose connection with the left indicator on my M2 Competition and not only was the unit replaced under warranty but they also replaced the right unit aswell .

Service

Great showroom and service. Helpful staff. My car was done by afternoon, updates via phone and emails received throughout the service. No delay. Amazing! Thank you for your hard work!

Service

From the Emergency Booking to the speed in which the BMW was repaired, i cannot fault them at all. Very Polite an Courteous People

Service

Efficient, simple process & Covid 'safe'

Service

Staff were very helpful

Service

Brilliant adaptation to Covid 19, great service, great response, polite and friendly staff.

Service

I received very good service

Service

It's take me four days to book appointment and is not a first time. I call the receptionist and they are always friendly, but once they transfer my call to service department no one take the call and they never call you back

Service

From negotiation to delivery and hand-over everything has been professional, friendly and well communicated.

Sales

Jason took time to walk through the features and explain things.

Sales

In view of the COVID restrictions the BMW dealership were very good and well organised despite having just taken over the dealership.

Sales

Excellent service from all of the staff incame into contact with during the purchase experience

Sales

Everyone was helpful, and delivered the premium service consistently associated with BMW

Sales

The service I received from Berry, Thames Ditton was excellent. Glen, the salesman, was very friendly and patient. He answered all my questions quickly and nothing seemed to be too much trouble.

Sales

excellent experience and always dealt with the same sales contact ( Dave Shivshankar) who looked after me very well from beginning to now.

Sales

Once again all down to Chris McGingley and his experience with existing customers all be it every 2 years ...in my case

Sales

Well looked after throughout and after purchasing.

Sales

Glen was brilliant and answered all questions and kept me up to date at every stage.